Identified - We have identified the root cause of an issue impacting user logins to the web interface. A recent configuration change in the authentication service is causing failed login attempts for a subset of users. Users may experience repeated login errors, timeouts, or inability to access their accounts. We will provide the next update within 50 minutes or sooner if significant progress is made.
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The monitor is down in the following regions: us-east and us-west
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We have identified that users are experiencing file upload issues for the impacted services. We are working on implementing a mitigation.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 19, 2025 - 23:00 PDT
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PowerSchool
Houghton Mifflin Harcourt
